Privacy policy
EverCherishJewelry
Last Updated: May 4, 2026
Contact Email: Support@evercherishjewelry.com
At EverCherishJewelry, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, create an account, contact us, or use any of our services.
EverCherishJewelry operates this online jewelry store and website to provide customers with a curated shopping experience, including personalized jewelry, meaningful gifts, custom keepsakes, product information, checkout services, customer support, and order fulfillment.
Our store is powered by Shopify, which helps us operate our website, process payments, manage orders, and provide a secure shopping experience.
By visiting or using our website, you acknowledge that you have read and understood this Privacy Policy.
. Personal Information We Collect
When you visit or shop with EverCherishJewelry, we may collect certain personal information depending on how you interact with our website.
This may include:
Contact Information
We may collect your name, email address, phone number, billing address, and shipping address.
Order and Transaction Information
We may collect information about the products you view, add to your cart, purchase, personalize, return, cancel, or contact us about.
This may include personalized jewelry details such as names, dates, messages, engraving text, gift messages, or other customization details you provide when placing an order.
Payment Information
Payment information may include payment method details, billing information, transaction confirmation, and payment verification details.
Please note that payment processing is handled securely through Shopify and its payment providers. We do not directly store your full credit card information.
Account Information
If you create an account, we may collect your username, password, order history, preferences, saved addresses, and account settings.
Communication Information
If you contact us by email or through our website, we may collect the information you provide, including your order number, message, photos, support requests, or other details needed to assist you.
Device and Website Usage Information
We may collect information about your device, browser, IP address, pages viewed, products clicked, items added to cart, and how you interact with our website.
. How We Collect Personal Information
We may collect personal information in the following ways:
Directly From You
For example, when you place an order, create an account, subscribe to emails, contact customer support, or submit personalization details for a jewelry item.
Automatically Through Our Website
We may collect certain information automatically through cookies, pixels, analytics tools, and similar technologies when you browse our website.
From Shopify and Service Providers
We may receive information from Shopify, payment processors, shipping providers, fulfillment partners, marketing platforms, analytics providers, and customer support tools.
From Marketing or Advertising Partners
We may receive information from advertising platforms, social media platforms, or marketing partners when you interact with our ads, promotions, or online campaigns.
. How We Use Your Personal Information
We use your personal information to operate our store, process orders, improve our services, and communicate with you.
We may use your information for the following purposes:
To Process and Fulfill Orders
We use your information to process payments, confirm orders, create personalized jewelry, arrange shipping, provide tracking updates, and complete your purchase.
To Customize Your Jewelry
Because many of our products are personalized, we may use the names, dates, messages, or other custom details you provide to create your item exactly as requested.
To Provide Customer Support
We use your information to respond to questions, resolve order issues, review replacement or remake requests, and provide support.
You may contact us at:
Support@evercherishjewelry.com
To Improve Our Website and Shopping Experience
We may use website activity and order information to improve product recommendations, website design, checkout experience, customer service, and overall store performance.
To Send Marketing and Promotional Messages
With your consent where required, we may send you emails or promotional messages about new arrivals, special offers, personalized jewelry collections, gift ideas, seasonal promotions, and updates from EverCherishJewelry.
You may unsubscribe from promotional emails at any time using the unsubscribe link in our emails.
To Prevent Fraud and Protect Our Store
We may use your information to detect suspicious activity, prevent fraud, protect our website, verify transactions, and maintain a safe shopping experience.
To Comply With Legal Obligations
We may use your information to comply with applicable laws, respond to legal requests, enforce our policies, resolve disputes, or protect our rights.
. How We Share Personal Information
We may share your personal information with trusted third parties only when necessary to operate our store, fulfill your order, provide customer service, or comply with legal requirements.
This may include:
Shopify
Our store is hosted and powered by Shopify. Shopify helps us provide secure checkout, payment processing, website hosting, order management, and related services.
Payment Processors
Payment providers help securely process your payment information.
Fulfillment and Production Partners
We may share order and personalization details with production partners who help create and fulfill your custom jewelry.
Shipping Carriers
We share shipping information with carriers so your order can be delivered to you.
Marketing and Advertising Partners
We may share limited information with marketing platforms to help us show relevant ads, measure campaign performance, and improve our promotions.
Customer Support and Business Tools
We may use service providers that help us manage customer emails, support requests, analytics, website performance, and business operations.
Legal or Business Purposes
We may share information when required by law, to respond to legal requests, enforce our policies, prevent fraud, protect our rights, or in connection with a business transfer such as a merger, sale, or restructuring.
. Relationship With Shopify
EverCherishJewelry is powered by Shopify. Shopify collects and processes personal information to help operate our store, provide checkout services, process payments, improve security, and support the shopping experience.
Information you submit through our website may be transmitted to Shopify and other service providers that help us deliver our services.
Shopify may also process personal information according to its own privacy practices. To learn more about Shopify’s privacy practices, you may visit Shopify’s Consumer Privacy Policy through Shopify’s official website.
. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve your shopping experience.
Cookies may help us:
- Remember items in your cart
- Keep you logged into your account
- Understand how visitors use our website
- Improve website performance
- Personalize product recommendations
- Show relevant ads and promotions
- Measure marketing results
You may manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
. Personalized Advertising
We may use your personal information to show you relevant advertisements for EverCherishJewelry products on other websites, social media platforms, or advertising networks.
This may include ads based on products you viewed, added to your cart, purchased, or interacted with on our website.
Depending on where you live, you may have the right to opt out of certain types of targeted advertising or data sharing. You can contact us at:
Support@evercherishjewelry.com
. Third-Party Links
Our website may include links to third-party websites, apps, platforms, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
. Children’s Privacy
Our website and products are not intended for children under the age of majority in your location.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at:
Support@evercherishjewelry.com
We will review the request and take appropriate action.
. How We Protect Your Information
We take reasonable steps to protect your personal information and provide a secure shopping experience.
However, no online store, website, payment system, or transmission method can be guaranteed to be 100% secure. Please avoid sending sensitive personal or financial information through unsecured email.
. How Long We Keep Your Information
We keep personal information only as long as reasonably necessary to:
- Provide our services
- Fulfill your orders
- Maintain your account
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce our policies
The length of time we keep your information may depend on the type of information and the reason it was collected.
. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may request a copy of the personal information we maintain about you.
Right to Correct
You may request that we correct inaccurate or incomplete personal information.
Right to Delete
You may request that we delete certain personal information, subject to legal or business requirements.
Right to Portability
You may request a copy of your personal information in a portable format, where applicable.
Right to Opt Out
You may have the right to opt out of certain marketing communications, targeted advertising, or data sharing, depending on your location.
Right to Withdraw Consent
Where we rely on consent to process your personal information, you may withdraw that consent where applicable.
To exercise any privacy rights available to you, please contact us at:
Support@evercherishjewelry.com
We may need to verify your identity before completing your request.
. Marketing Communication Preferences
If you receive promotional emails from EverCherishJewelry, you may unsubscribe at any time by clicking the unsubscribe link included in the email.
Even if you unsubscribe from promotional emails, we may still send you non-promotional messages related to your orders, account, shipping updates, customer service inquiries, or important store notices.
. International Customers
If you access our website from outside the United States, please understand that your information may be transferred, stored, or processed in the United States or other countries where our service providers operate.
By using our website, you understand that your information may be processed outside your country of residence.
. Complaints
If you have questions or concerns about how we handle your personal information, please contact us first at:
Support@evercherishjewelry.com
We will review your concern and do our best to respond in a timely and helpful manner.
Depending on where you live, you may also have the right to contact your local data protection authority.
. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, Shopify tools, legal requirements, or privacy practices.
When we update this policy, we will revise the “Last Updated” date at the top of this page.
. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
EverCherishJewelry
Email: Support@evercherishjewelry.com
For the purpose of applicable data protection laws, EverCherishJewelry is the data controller of personal information collected through our store.