Terms of service

Terms of Service

EverCherishJewelry
Last Updated: May 4, 2026
Contact Email: Support@evercherishjewelry.com

Overview

Welcome to EverCherishJewelry.

This website is operated by EverCherishJewelry. Throughout this site, the terms “we,” “us,” and “our” refer to EverCherishJewelry. We offer this website, including all information, content, products, tools, and services available from this site, to you, the customer, conditioned upon your acceptance of these Terms of Service.

EverCherishJewelry is powered by Shopify, which enables us to provide a secure and reliable online shopping experience.

By visiting our website, browsing our products, creating an account, placing an order, or using any part of our services, you agree to be bound by these Terms of Service, along with our Privacy Policy, Refund Policy, and any other policies posted on our website.

If you do not agree to these Terms, please do not use our website or services.

. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given permission for your minor dependents to use this website under your supervision.

You agree not to use our products or services for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction while using our website.

You may not transmit viruses, malware, or any harmful code through our website.

Violation of these Terms may result in termination of your access to our services.

. Account Information

To place an order or use certain features of our website, you may be asked to provide personal information such as your name, email address, billing address, shipping address, phone number, and payment information.

You agree that all information you provide to EverCherishJewelry is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information, including your password. You are also responsible for all activity that occurs under your account.

You may not transfer, sell, assign, or share your account with another person.

. Our Products

EverCherishJewelry offers jewelry, personalized gifts, custom keepsakes, and related products.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s screen will accurately show product colors, finishes, sizes, or details.

Because many of our products are personalized or made to order, slight variations may occur during production.

Product descriptions, pricing, availability, designs, and images may change at any time without notice. We reserve the right to discontinue any product at any time.

. Personalized and Custom Products

Many products sold by EverCherishJewelry may include personalization, such as names, dates, custom messages, engraving, or other custom details.

You are responsible for reviewing all personalization details before submitting your order.

We are not responsible for errors submitted by the customer, including misspelled names, incorrect dates, wrong messages, incorrect shipping information, or other customer-provided mistakes.

Once a personalized order enters production, changes or cancellations may not be possible.

. Orders and Acceptance

When you place an order on our website, you are making an offer to purchase.

We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, payment issues, pricing errors, product availability, shipping restrictions, or violation of these Terms.

Your order is not accepted until payment is processed and your order is confirmed.

If we cancel or make changes to your order, we will attempt to contact you using the email address, billing address, shipping address, or phone number provided at checkout.

. Prices, Billing, and Payment

All prices listed on our website are subject to change without notice.

The price charged for your order will be the price shown at the time your order is placed, unless there is an obvious error.

Prices may not include taxes, shipping fees, handling charges, customs duties, or import fees unless clearly stated.

You agree to provide accurate and complete billing and payment information. You also confirm that you are authorized to use the payment method provided.

By submitting payment information, you authorize us and our payment processors to charge the full amount of your order, including applicable taxes, shipping, and fees.

. Promotions and Discounts

From time to time, EverCherishJewelry may offer promotions, coupon codes, discounts, or special offers.

Promotions may be limited by time, availability, product type, customer eligibility, or other conditions.

We reserve the right to modify, cancel, or refuse any promotion at any time.

Promotional offers cannot be applied retroactively unless stated otherwise.

. Shipping and Delivery

We work to process and ship orders as quickly as possible. However, all delivery times are estimates and are not guaranteed.

We are not responsible for shipping delays caused by carriers, weather, customs processing, incorrect addresses, holidays, high order volume, or events outside our control.

Once an order is transferred to the shipping carrier, risk of loss may pass to the customer.

You are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

. Returns, Refunds, and Exchanges

Because many of our products are personalized and made to order, returns and refunds are limited.

All purchases are subject to our Refund & Returns Policy, which explains when a remake, replacement, or refund may be considered.

If your item arrives damaged, defective, incorrect, or not up to standard, please contact us at:

Support@evercherishjewelry.com

Please include your order number, a description of the issue, and clear photos if possible.

. Accuracy of Information

We do our best to ensure that all information on our website is accurate, complete, and current.

However, our website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, product availability, or other details.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted.

. Intellectual Property

All content on this website, including text, logos, images, graphics, product photos, designs, videos, banners, icons, product names, page layouts, and other materials, belongs to EverCherishJewelry, its partners, licensors, or content providers.

You may not copy, reproduce, modify, distribute, sell, display, publish, download, or use any content from our website without our prior written permission.

The EverCherishJewelry name, logo, product names, designs, and slogans may not be used without our written consent.

. Customer Reviews, Feedback, and Submissions

If you submit reviews, photos, comments, ideas, suggestions, testimonials, or other content to us, you grant EverCherishJewelry permission to use, reproduce, display, publish, edit, and share that content for business, marketing, advertising, and promotional purposes.

You agree that any content you submit will not violate the rights of others, contain false information, include harmful content, or break any law.

We reserve the right to remove or edit customer-submitted content at our discretion.

. Third-Party Tools and Links

Our website may include third-party tools, apps, payment services, social media features, marketing tools, or links to third-party websites.

These third-party services are provided for convenience and may be governed by their own terms and privacy policies.

We are not responsible for the content, policies, security, accuracy, or practices of any third-party websites or services.

Your use of third-party services is at your own risk.

. Relationship With Shopify

EverCherishJewelry is powered by Shopify, which helps us provide our online store, checkout, payment processing, order management, and related services.

However, any purchase made through our website is a transaction directly between you and EverCherishJewelry.

By using our website, you understand and agree that Shopify is not responsible for any product, order, sale, refund, injury, damage, loss, or dispute related to purchases made from EverCherishJewelry.

You release Shopify and its affiliates from claims, damages, and liabilities related to your transactions with EverCherishJewelry.

. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and share personal information.

Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify to provide and improve store services.

Please review our Privacy Policy for more information.

. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate any laws or regulations
To infringe on our intellectual property rights or the rights of others
To submit false, misleading, or fraudulent information
To harass, abuse, insult, defame, threaten, or harm others
To upload viruses, malware, or harmful code
To collect or track personal information of others
To spam, phish, scrape, crawl, or misuse the website
To interfere with website security or functionality
To impersonate another person or business
To exploit any part of the website without permission

We reserve the right to terminate or restrict access to anyone who violates these Terms.

. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be secure, uninterrupted, timely, error-free, or free from harmful components.

Except where required by law, we make no warranties or guarantees regarding the operation of our website, the accuracy of content, or the suitability of products for a particular purpose.

Some jurisdictions do not allow certain warranty exclusions, so some of these limitations may not apply to you.

. Limitation of Liability

To the fullest extent permitted by law, EverCherishJewelry, our owners, employees, partners, suppliers, service providers, affiliates, and Shopify shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, lost profits, lost revenue, lost data, replacement costs, order delays, website errors, or damages related to products purchased through our website.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

. Indemnification

You agree to defend, indemnify, and hold harmless EverCherishJewelry, Shopify, our affiliates, partners, employees, contractors, suppliers, and service providers from any claim, demand, loss, damage, liability, or expense arising from:

Your breach of these Terms
Your misuse of our website or services
Your violation of any law
Your violation of the rights of another person or business
Any content or information you submit to us

. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in harmful, fraudulent, or unlawful behavior.

You remain responsible for all amounts owed up to the date of termination.

Sections related to intellectual property, feedback, limitation of liability, indemnification, privacy, governing law, and other provisions that should reasonably survive termination will continue to apply.

. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law or removed from these Terms.

The remaining provisions will remain valid and enforceable.

. Entire Agreement

These Terms of Service, along with our Privacy Policy, Refund & Returns Policy, Shipping Policy, and any other policies posted on our website, represent the entire agreement between you and EverCherishJewelry regarding your use of our website and services.

Any failure by us to enforce any part of these Terms does not waive our right to enforce it later.

. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written permission.

We may transfer, assign, or delegate our rights and obligations under these Terms without notice or consent.

. Governing Law

These Terms of Service and any separate agreements related to our services shall be governed by and interpreted according to the laws of the jurisdiction where EverCherishJewelry is operated, without regard to conflict of law principles.

Any disputes shall be handled in the appropriate courts located in that jurisdiction, unless otherwise required by applicable law.